Greetings, amazing friends and customers!
I'm writing with some news about order delays this holiday season.
If you've followed our blog, you may have seen we've been gearing up for a move to a new shop since August.
As with many things in life, this move has been faced with no shortage of unforeseen challenges, from electrical woes to machines damaged in the move to... you name it.
(If you want the longer, fuller story, please keep an eye on our Substack blog here.)
The short of it, as it may pertain to your order:
Things are delayed.
BUT we are busting our buns to get ALL US-based orders that were placed by our posted "by Christmas" deadline of Dec 6 - shipped by the USPS holiday deadline of Dec 13.
If you ordered by Dec 6, and your order has not yet shipped, you can expect it to ship by Dec 13.
New orders are on hold:
Because of the delays we are experiencing, we've turned OFF the ability to place new dress, t-shirt, or beanie orders.
You CAN still purchase gift certificates here, because those are instant and digital, and your designers will create them at a later date.
We are NOT shutting down permanently:
We will remain open and in business. We just have a few technical obstacles to work through before we can, in good conscience, accept new orders.
Quite honestly, as with any small family-owned shop, we want and need your business to keep going!
Please keep an eye out, we'll be accepting regular orders again super soon.
(Don’t hold back on those gift certificates, either!) 🥰
Thank you so, so much for your business, your care, and your understanding during these pretty stressful times.
If you have any additional questions or concerns about your order, please reach out to me directly!
Jaimee Finney
Co-founder, Mom of 2
Picture This Clothing + Pixel This Clothing + Sam Barsky's T-shirt Store
picturethisclothing.com + pixelthisclothing.com + sambarsky.com / sambarskyofficial.com
I tried sending a message through your "contact us" on the website and it would not send. After reading the message above I understand you are having problems. I hope you will understand my problems also when you are back up and running. Thanks! Jo